Do not panic! enhancing service recovery of nursing services

Service recovery has been an important issue due to broader social and economic context that shows greater demand for health, care and support which can be concluded that it is critical to study the health care services. Predicting that factors such as top management leadership, teamwork, empowermen...

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Bibliographic Details
Main Authors: Yusr, Maha Mohammed, Adam, Mohamad Zainol Abidin, Azzeni, Dayang Nor Saina, Wan Abaid, Wan Mohd Azwan
Format: Article
Language:English
Published: CIKD 2018
Subjects:
Online Access:http://repo.uum.edu.my/26087/1/MIHS%204%202018%2029%2041.pdf
http://repo.uum.edu.my/26087/
http://aimijournal.com/Jg/0/8c9b0bb9-1842-4746-bbec-8c0204525ae7
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