Model customer relationship management performance for entrepreneur logistic service on technology, financial and location of SMES Malaysia.
Small and medium enterprises (SMEs) are playing an increasingly important role in sustaining economics growth and logistic system in Malaysia.SMEs also play a very crucial role in customer relationship as they may serve the roles of customer, distributor, producer and supplier. However, adaption of...
Saved in:
Main Authors: | Mohamad Shah, Muhamad Fairos, Wahab, Samsudin, Tajudin, Anas |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
2018
|
Subjects: | |
Online Access: | http://repo.uum.edu.my/24685/1/SKTSEWU%202018%20248%20256.pdf http://repo.uum.edu.my/24685/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Relationship between Technology, Financial and Location Strategies and Customer Relationship Management Performance among Logistics Service Providers
by: Mohamad Shah, Muhamad Fairos, et al.
Published: (2019) -
Customer relationship management association on financial strategy logistic service / Muhamad Fairos Mohamad Shah and Samsudin Wahab
by: Mohamad Shah, Muhamad Fairos, et al.
Published: (2019) -
Customer-supplier relationship management performance model for SMEs: the integration of financial and technology strategy / Muhamad Fairos Mohamad Shah, Samsudin Wahab and Mohd Subri Tahir.
by: Mohamad Shah, Muhamad Fairos, et al.
Published: (2016) -
Customer-supplier relationship management performance model for SMEs: missing link between logistic and business intermediaries / Muhamad Fairos Mohamad Shah, Samsudin Wahab and Mohd Subri Tahir.
by: Mohamad Shah, Muhamad Fairos, et al.
Published: (2016) -
Does service marketing enhance supplier and customer contact in the gig economy era? case analysis from Malaysian SMEs` women entrepreneurs
by: Md Isa, Filzah, et al.
Published: (2020)