The antecedent factors of patient's confidence toward healthcare provider
It has been well accepted that the Individuals‟ level of confidence in regard to the providers‟ performance will influence the level of customer attitude, future behavior, and loyalty.In healthcare context, patience confidence is proved as the crucial factors that determine the healthcare long-term...
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主要な著者: | , , |
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フォーマット: | Conference or Workshop Item |
言語: | English |
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2018
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主題: | |
オンライン・アクセス: | http://repo.uum.edu.my/24198/1/p70.pdf http://repo.uum.edu.my/24198/ |
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