The antecedent factors of patient's confidence toward healthcare provider

It has been well accepted that the Individuals‟ level of confidence in regard to the providers‟ performance will influence the level of customer attitude, future behavior, and loyalty.In healthcare context, patience confidence is proved as the crucial factors that determine the healthcare long-term...

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Bibliographic Details
Main Authors: Turay, Tiara, Mohd Mokhtar, Sany Sanuri, Gbadebo, Salimon Maruf
Format: Conference or Workshop Item
Language:English
Published: 2018
Subjects:
Online Access:http://repo.uum.edu.my/24198/1/p70.pdf
http://repo.uum.edu.my/24198/
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