The antecedent factors of patient's confidence toward healthcare provider
It has been well accepted that the Individuals‟ level of confidence in regard to the providers‟ performance will influence the level of customer attitude, future behavior, and loyalty.In healthcare context, patience confidence is proved as the crucial factors that determine the healthcare long-term...
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my.uum.repo.241982018-06-04T00:30:56Z http://repo.uum.edu.my/24198/ The antecedent factors of patient's confidence toward healthcare provider Turay, Tiara Mohd Mokhtar, Sany Sanuri Gbadebo, Salimon Maruf HD28 Management. Industrial Management It has been well accepted that the Individuals‟ level of confidence in regard to the providers‟ performance will influence the level of customer attitude, future behavior, and loyalty.In healthcare context, patience confidence is proved as the crucial factors that determine the healthcare long-term existence in the marketplace.Due to the reasons, the objective of this study is to identify the factors that drive the patient‟s confidence toward healthcare provider. Through the extensive review of previous literature related to confidence in general and healthcare context, there are several factors that identified as the driver of patient‟s confidence toward the healthcare provider. 2018-02-26 Conference or Workshop Item NonPeerReviewed application/pdf en http://repo.uum.edu.my/24198/1/p70.pdf Turay, Tiara and Mohd Mokhtar, Sany Sanuri and Gbadebo, Salimon Maruf (2018) The antecedent factors of patient's confidence toward healthcare provider. In: 2nd Conference on Technology & Operations Management (2ndCTOM), February 26-27, 2018, Universiti Utara Malaysia, Kedah, Malaysia. (Unpublished) |
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HD28 Management. Industrial Management Turay, Tiara Mohd Mokhtar, Sany Sanuri Gbadebo, Salimon Maruf The antecedent factors of patient's confidence toward healthcare provider |
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It has been well accepted that the Individuals‟ level of confidence in regard to the providers‟ performance will influence the level of customer attitude, future behavior, and loyalty.In healthcare context, patience confidence is proved as the crucial factors that determine the healthcare long-term existence in the marketplace.Due to the reasons, the objective of this study is to identify the factors that drive the patient‟s confidence toward healthcare provider. Through the extensive review of previous literature related to confidence in general and healthcare context, there are several factors that identified as
the driver of patient‟s confidence toward the healthcare provider. |
format |
Conference or Workshop Item |
author |
Turay, Tiara Mohd Mokhtar, Sany Sanuri Gbadebo, Salimon Maruf |
author_facet |
Turay, Tiara Mohd Mokhtar, Sany Sanuri Gbadebo, Salimon Maruf |
author_sort |
Turay, Tiara |
title |
The antecedent factors of patient's confidence toward healthcare provider |
title_short |
The antecedent factors of patient's confidence toward healthcare provider |
title_full |
The antecedent factors of patient's confidence toward healthcare provider |
title_fullStr |
The antecedent factors of patient's confidence toward healthcare provider |
title_full_unstemmed |
The antecedent factors of patient's confidence toward healthcare provider |
title_sort |
antecedent factors of patient's confidence toward healthcare provider |
publishDate |
2018 |
url |
http://repo.uum.edu.my/24198/1/p70.pdf http://repo.uum.edu.my/24198/ |
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1644283992002789376 |
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13.1944895 |