Sharia compliance service quality metrics for e-commerce: An exploratory analysis

• المؤلفون الرئيسيون: Ribadu, Mohammed Bashir, Wan Ab. Rahman, Wan Nurhayati
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2017
• الموضوعات: BP Islam. Bahaism. Theosophy, etc; T Technology (General)
• الوصول للمادة أونلاين: http://repo.uum.edu.my/22856/1/ICOCI%202017%20332-340.pdf; http://repo.uum.edu.my/22856/; http://icoci.cms.net.my/PROCEEDINGS/2017/Pdf_Version_Chap06e/PID147-332-340e.pdf

Despite the rising call for Sharia compliance in e-commerce systems, yet there are no established service quality metrics that would ensure Muslim consumer trust, use and users satisfaction. Therefore, we prudently proffered Sharia compliance service quality metrics for e-commerce that would foste...