Sharia compliance service quality metrics for e-commerce: An exploratory analysis
Despite the rising call for Sharia compliance in e-commerce systems, yet there are no established service quality metrics that would ensure Muslim consumer trust, use and users satisfaction. Therefore, we prudently proffered Sharia compliance service quality metrics for e-commerce that would foste...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/22856/1/ICOCI%202017%20332-340.pdf http://repo.uum.edu.my/22856/ http://icoci.cms.net.my/PROCEEDINGS/2017/Pdf_Version_Chap06e/PID147-332-340e.pdf |
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