Exploring the pattern of internal communication in total quality management implementation in manufacturing companies

Communication is an important aspect of organizational dynamic process and it is irrefutable one of the critical success factors of the Total Quality Management (TQM) implementation. Although there are increasing awareness concerning the importance of internal organizational communication, knowledg...

Full description

Saved in:
Bibliographic Details
Main Authors: Samsudin, Sharina, Mohd Jalil, Nor Hayati, Ibrahim, Marzura
Format: Conference or Workshop Item
Language:English
Published: EDP Sciences 2017
Subjects:
Online Access:http://repo.uum.edu.my/20970/1/shsconf_icome2017%201%209v.pdf
http://repo.uum.edu.my/20970/
http://doi.org/10.1051/shsconf/20173300078
Tags: Add Tag
No Tags, Be the first to tag this record!