Factors affecting customers' satisfaction in Arabic restaurants
Restaurant concept plays an important role in establishing and running a business.This study focuses on the factors affecting customers‟ satisfaction in Arabic restaurants.There are two objectives of this research: 1. to examine the relationships between food quality, service quality, and restaurant...
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Main Authors: | Omar, M.S., Ariffin, H. F., Ahmad, Rozila |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2014
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Subjects: | |
Online Access: | http://repo.uum.edu.my/13334/1/51.pdf http://repo.uum.edu.my/13334/ http://www.thic-uum.com/ |
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