A case study of quality evaluation from consumers’ perspectives on Malaysian B2C e-commerce websites

Many researchers have reported that more than seventy five percent of dot.com companies do not last longer than two years.One contributing factor is the ignorance of dot.com companies on the consumer needs in their website development.Furthermore, consumers' perspectives are often ignored e-co...

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Bibliographic Details
Main Authors: Abd Wahab, Alawiyah, Ahmad, Faudziah, Baharom, Fauziah, Yahaya, Jamaiah
Format: Conference or Workshop Item
Language:English
Published: Taylor & Francis Group 2014
Subjects:
Online Access:http://repo.uum.edu.my/12438/1/A.pdf
http://repo.uum.edu.my/12438/
http://dx.doi.org/10.1201/b16700-6
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