ISO 9000 soft factor and organizational performances: Examining the relationship and level of implementation using rasch model in Malaysian automotive companies

• المؤلفون الرئيسيون: Saad, Rohaizah, Mohd Asaad, Mohd Norhasni, Aziz, Zulkufli
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2014
• الموضوعات: TS Manufactures
• الوصول للمادة أونلاين: http://repo.uum.edu.my/12293/1/2509140220.pdf; http://repo.uum.edu.my/12293/; http:// www.internationalconference.com.my

The aim of this paper is to examine the relationship between ISO 9000 soft factor and organizational performances. Beside that this paper also examines the level of ISO 9000 soft factor implementation that can influence the organizational performances. It was noted that the finding from published wo...