Application of Rasch Measurement Model in Examining the Implementation of ISO 9000 Organizational Performance in Malaysia
Quality Management System (QMS), especially the ISO 9000 QMS, is not a concept new to the world. Since its establishment, the ISO 9000 QMS has undergone several revisions in coping with the changes in an increasingly competitive market environment. Consequently, many studies have been conducted in v...
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| Format: | Thesis |
| Language: | English English |
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2012
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| Online Access: | https://etd.uum.edu.my/3467/1/s91148.pdf https://etd.uum.edu.my/3467/8/s91148.pdf https://etd.uum.edu.my/3467/ |
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