The design of effective online help in Web applications
The usability and ultimately the success of Web-based services are partly due to effective user support.Although the use of online support tools is now more prevalent in Web applications, these often overwhelm the user with information poorly organized, or are simply ignored. This paper proposes a g...
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Main Authors: | Roy, Marie Christine, Rannou, Yves, Rivard, Lucie |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2006
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Subjects: | |
Online Access: | http://repo.uum.edu.my/11492/1/309.pdf http://repo.uum.edu.my/11492/ http://www.kmice.cms.net.my/ |
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