Performance measurement - A balanced score card approach

• Main Authors: P. D. D., Dominic, M., Punniyamoorthy, K. S, Savita ., I. A., Noreen
• Format: Conference or Workshop Item
• Language: English
• Published: 2008
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/11410/1/546-552-CR66.pdf; http://repo.uum.edu.my/11410/; http://www.kmice.cms.net.my/

This paper suggests a framework of performance measurement through a balanced scorecard and to provide an objective indicator for evaluating the achievement of the strategic goals of the corporate.This paper uses the concepts of balanced score card and adopts an analytical hierarchical process mo...