A Structural Relationship Between Total Quality Management, Strategic Control Systems and Performance of Malaysian Local Governments.
The purpose of this study was to investigate the structural relationship between Total Quality Management (TQM) strategy, Strategic Control Systems (SCS) and Organizational Performance (OP). This study was motivated by the inconsistent findings concerning the relationship between TQM and OP as appea...
Saved in:
Main Author: | Zulnaidi, Ya'acob |
---|---|
Format: | Thesis |
Language: | English English |
Published: |
2008
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/53/1/Zulnaidi_Yaacob%28PHD_GRADUATE_SCHOOL_GRADUATE_SCHOOL.pdf https://etd.uum.edu.my/53/2/Zulnaidi_Yaacob%28PHD_GRADUATE_SCHOOL_GRADUATE_SCHOOL.pdf https://etd.uum.edu.my/53/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Information and Communication (ICT) Strategic Planning for Perlis State Government
by: Siti Hasnah, Abu Hasan Shaari
Published: (2006) -
Palestinian local government: Issues of legal and institutional frameworks
by: Qawasmeh, Feras Ali, et al.
Published: (2021) -
Enhancing urban governance through the implementation of local e-government: a case study of Kota Kinabalu City Hall (DBKK)
by: Mohd. Jaya, Silmy Safura, et al.
Published: (2017) -
Moderating effect of administrative role in the relationship between the SERVQUAL dimensions and Quality Service Provisions of local government in Dhaka City
by: Ashraf, Musfiq, et al.
Published: (2018) -
Public governance vs good governance: Outlining the concepts
by: Mohd Yusof, Muhamad Suhaimi, et al.
Published: (2015)