A user satisfaction model for mobile government services: A literature review
User satisfaction is essential for the success of an organisation. With the development of government service delivery through mobile platforms, a compatible measurement model must be found to measure user satisfaction with performing such services through a mobile government portal. Measuring user...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
PeerJ
2022
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/40521/ |
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