The sustainability stimulus of Malaysian seaport cluster toward competitive vigilance: The Total Quality Management (TQM) approach
The quality management is primarily a commercial action, interaction between strategic business components and management practices and supported by seaport users in the seaport cluster. With the progressive approach, a conceptual of seaport quality can be installed into the sea...
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Main Authors: | Othman, Mohamad Rosni, Noralam, Noor Azwa, Jeevan, Jagan, Saadon, Mohd. Saiful Izwaan, Tan, Owee Kowang |
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Format: | Article |
Published: |
Science Research Society
2021
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/96811/ http://dx.doi.org/10.17762/turcomat.v12i3.983 |
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