Enhanced balanced scorecard framework for performance evaluation of universities

• المؤلفون الرئيسيون: Jalaliyoon, Neda, Abu Bakar, Nooh, Mohd. Mahdzir, Akbariah
• التنسيق: مقال
• منشور في: Inderscience Publishers 2020
• الموضوعات: T Technology (General)
• الوصول للمادة أونلاين: http://eprints.utm.my/id/eprint/91887/; http://dx.doi.org/10.1504/IJSSS.2020.112405

This paper aims to develop an enhanced framework to evaluate the performance of universities based on the balanced scorecard (BSC). The BSC framework could not make comprehensive attention to the key stakeholders, such as employees and natural environment. Moreover, it has some scarcity on a methodo...