A customer churn prediction using pearson correlation function and k nearest neighbor algorithm for telecommunication industry
Customer churn in telecommunication industry is actually a serious issue. The Telco company needs to have a churn prediction model to prevent their customer from moving to another telco. Therefore, the objective of this paper is to propose the customer churn prediction using Pearson Correlation and...
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Main Authors: | Sjarif, N. N. A., Yusof, M. R. M., Wong, D. H. T., Ya'akob, S., Ibrahim, R., Osman, M. Z. |
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Format: | Article |
Published: |
International Center for Scientific Research and Studies
2019
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Online Access: | http://eprints.utm.my/id/eprint/89617/ |
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