Preference learning for eco-friendly hotels recommendation: a multi-criteria collaborative filtering approach

• Main Authors: Nilashi, Mehrbakhsh, Ahani, Ali, Esfahani, Mohammad Dalvi, Yadegaridehkordi, Elaheh, Samad, Sarminah, Ibrahim, Othman, Mohd. Sharef, Nurfadhlina, Akbari, Elnaz
• Format: Article
• Published: Elsevier Ltd. 2019
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://eprints.utm.my/id/eprint/88514/; http://dx.doi.org/10.1016/j.jclepro.2019.01.012

The crucial role of customers’ positive experience and their subsequent word-of-mouth have been highlighted by both scholars and practitioners for all industry sectors. In response to an increasing concern of environmental sustainability and sensitivity of consumers for deteriorating environment, ec...