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Critical review of total quality management

This paper presents a critical review of total quality management (TQM) and the various concepts surrounding it. It starts by reviewing and discussing issues surrounding quality, including its definition, the historical origins of TQM, and the developments that have resulted in the importance that h...

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Main Author: Mohd. Yusof, Sha'ri
Format: Article
Language:English
Published: Faculty of Mechanical Engineering 1999
Subjects:
HD28 Management. Industrial Management
Online Access:http://eprints.utm.my/id/eprint/8323/1/ShariMohdYusof1999_CriticalReviewOfTotalQualityManagement.PDF
http://eprints.utm.my/id/eprint/8323/
http://portal.psz.utm.my/psz/index.php?option=com_content&task=view&id=128&Itemid=305&PHPSESSID=81b664e998055f65b4ccff8f61bf7cb2
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spelling my.utm.83232012-08-16T09:09:00Z http://eprints.utm.my/id/eprint/8323/ Critical review of total quality management Mohd. Yusof, Sha'ri HD28 Management. Industrial Management This paper presents a critical review of total quality management (TQM) and the various concepts surrounding it. It starts by reviewing and discussing issues surrounding quality, including its definition, the historical origins of TQM, and the developments that have resulted in the importance that has been placed by many researchers, academics, consultants, industrialists and professionals on TQM. Finally, an integrated TQM model is presented which captures most of the concepts, principles and elements discussed. Faculty of Mechanical Engineering 1999-12 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/8323/1/ShariMohdYusof1999_CriticalReviewOfTotalQualityManagement.PDF Mohd. Yusof, Sha'ri (1999) Critical review of total quality management. Jurnal Mekanikal (8). ISSN 0127-3396 http://portal.psz.utm.my/psz/index.php?option=com_content&task=view&id=128&Itemid=305&PHPSESSID=81b664e998055f65b4ccff8f61bf7cb2
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Mohd. Yusof, Sha'ri
Critical review of total quality management
description This paper presents a critical review of total quality management (TQM) and the various concepts surrounding it. It starts by reviewing and discussing issues surrounding quality, including its definition, the historical origins of TQM, and the developments that have resulted in the importance that has been placed by many researchers, academics, consultants, industrialists and professionals on TQM. Finally, an integrated TQM model is presented which captures most of the concepts, principles and elements discussed.
format Article
author Mohd. Yusof, Sha'ri
author_facet Mohd. Yusof, Sha'ri
author_sort Mohd. Yusof, Sha'ri
title Critical review of total quality management
title_short Critical review of total quality management
title_full Critical review of total quality management
title_fullStr Critical review of total quality management
title_full_unstemmed Critical review of total quality management
title_sort critical review of total quality management
publisher Faculty of Mechanical Engineering
publishDate 1999
url http://eprints.utm.my/id/eprint/8323/1/ShariMohdYusof1999_CriticalReviewOfTotalQualityManagement.PDF
http://eprints.utm.my/id/eprint/8323/
http://portal.psz.utm.my/psz/index.php?option=com_content&task=view&id=128&Itemid=305&PHPSESSID=81b664e998055f65b4ccff8f61bf7cb2
_version_ 1643644969516269568
score 13.159267

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