The key account management practices and effectiveness

Key Account Management (KAM) is marketing management approach to support companies to achieve sustainable competitive advantages and excellent market performance. This study reviews the influence of KAM practices on KAM effectiveness. Furthermore, research framework and hypothesis are developed base...

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Main Authors: Ai Chin, Thoo, Wong, Han Fei, Tan, Liat Choon, Huam, Hon Tat, Sulaiman, Zuraidah
格式: Conference or Workshop Item
出版: 2018
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在线阅读:http://eprints.utm.my/id/eprint/82414/
http://dx.doi.org/10.1063/1.5080059
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