Co-creation of value model for E-service system of Malaysian E-government using hermeneutic phenomenology approach

Malaysian Government has placed high hopes 011 E-Service System (ESS) to facilitate Government to Citizen (G2C). ESS manages the operations in order to enhance a convenient lifestyle and most importantly to attract higher involvement of users. Previous studies have demonstrated remarkable dominant r...

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Bibliographic Details
Main Author: Subbiah, Ahgalya
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:http://eprints.utm.my/id/eprint/81780/1/AhgalyaSubbiahPFC2017.pdf
http://eprints.utm.my/id/eprint/81780/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:125920
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