The relationship of values of certification, professionalism, job satisfaction and service quality in the tourism industry of South Sulawesi

One of the strategies to cope with the competition in tourism industry in Indonesia is to implement a better professional certification system in order to have qualified human resources, especially in the era of ASEAN liberalism. The implication of Herzberg’s theory is that values of certification,...

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Bibliographic Details
Main Author: Eppang, Buntu Marannu
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:http://eprints.utm.my/id/eprint/79103/1/BuntuMarannuEppangPFM2017.pdf
http://eprints.utm.my/id/eprint/79103/
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