The influence of intellectual capital and total quality management on coporate performance

Intellectual Capital (IC) is an intangible asset that leverages knowledge on each Total Quality Management (TQM) principle. TQM, a holistic approach, focuses on meeting customers’ needs and expectation through the involvement of all individuals and organisational function for continuous improvement....

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Bibliographic Details
Main Author: Khor, Saw Chin
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:http://eprints.utm.my/id/eprint/78740/1/KhorSawChinPFM2016.pdf
http://eprints.utm.my/id/eprint/78740/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106135
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