The moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior

The purpose of this study is to examine the moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior among the Malaysian nurses. A quantitative research method was used in this study. Hierarchical regression analysis was employed to tes...

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Main Authors: Ping, L. L., Ahmad, U. N. U., Hee, O. C.
格式: Article
出版: International Information Institute Ltd. 2016
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在线阅读:http://eprints.utm.my/id/eprint/71578/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84994059380&partnerID=40&md5=8163cf0e3b52b17cec2c844313f19b8a
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