VoIP based tele-medicine call center-issues, challenges and proposed solution
In recent years, medical call centers have started using IP telephony services to minimize the overhead telecom expenses. However, the advent of Voice-Over-IP (VoIP) technology has also created a major discontinuity in telecommunication sector due to illegal VoIP or gray calls, causing a great impac...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
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Penerbit UTM Press
2015
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/55885/1/IshtiakAlMamoon2015_VoIPBasedTeleMedicineCallCenterIssues.pdf http://eprints.utm.my/id/eprint/55885/ http://dx.doi.org/10.11113/jt.v74.3553 |
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