VoIP based tele-medicine call center-issues, challenges and proposed solution
In recent years, medical call centers have started using IP telephony services to minimize the overhead telecom expenses. However, the advent of Voice-Over-IP (VoIP) technology has also created a major discontinuity in telecommunication sector due to illegal VoIP or gray calls, causing a great impac...
Saved in:
Main Authors: | Al Mamoon, Ishtiak, Islam, A. K. M. Muzahidul, Baharun, Sabariah |
---|---|
Format: | Article |
Language: | English |
Published: |
Penerbit UTM Press
2015
|
Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/55885/1/IshtiakAlMamoon2015_VoIPBasedTeleMedicineCallCenterIssues.pdf http://eprints.utm.my/id/eprint/55885/ http://dx.doi.org/10.11113/jt.v74.3553 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Is the future in VoIP
Published: (2008) -
Voice over IP (VoIP) implementation
by: Mohd Awaludin, Mohamed Bashir
Published: (2008) -
VoIP evidence model: a new forensic method for investigating VoIP malicious attacks
by: Ibrahim, Mohammed, et al.
Published: (2012) -
Location-assisted session transfer for VoIP applications
by: Abdul Wahab, Nur Haliza
Published: (2011) -
Performance Measurement Of VoIP Softphones
by: Mohammad Syazwan bin Sahid
Published: (2013)