A framework in determining extended warranty by using two dimensional delay time model
A framework for determining optimal period and cost in extended warranty is proposed in this paper. The optimal period and cost is derived from two-dimensional delay time model. Two-dimensional delay time model is governed by age and mileage. Age and mileage gives effect for the rate of defect arriv...
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Main Authors: | Abdul Majid, Hairudin, Wulandhari, Lili Ayu, A. Samah, Azzurah, Chin, Ang Jun |
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Format: | Article |
Published: |
2012
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/46484/ http://dx.doi.org/ 10.4028/www.scientific.net/AMR.433-440.2997 |
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