A framework in determining extended warranty by using two dimensional delay time model

A framework for determining optimal period and cost in extended warranty is proposed in this paper. The optimal period and cost is derived from two-dimensional delay time model. Two-dimensional delay time model is governed by age and mileage. Age and mileage gives effect for the rate of defect arriv...

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Bibliographic Details
Main Authors: Abdul Majid, Hairudin, Wulandhari, Lili Ayu, A. Samah, Azzurah, Chin, Ang Jun
Format: Article
Published: 2012
Subjects:
Online Access:http://eprints.utm.my/id/eprint/46484/
http://dx.doi.org/ 10.4028/www.scientific.net/AMR.433-440.2997
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