BPR For Total Warranty Return Management : Frazier (M) Sdn. Bhd

This is a case study project on the BPR for the Total Warranty Return Management at Frazier (M) Sdn Bhd. The BPR in this project is to reengineer the current process with the usage of information technology, and the Japanese Management system, 5s and Kanban. Information technology involved developin...

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Bibliographic Details
Main Author: Ng, Beng Hiang
Format: Thesis
Language:English
English
Published: 2001
Subjects:
Online Access:http://etd.uum.edu.my/360/1/Ng_Beng_Hiang%2C_2001.pdf
http://etd.uum.edu.my/360/2/1.Ng_Beng_Hiang%2C_2001.pdf
http://etd.uum.edu.my/360/
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