Augmented reality marketing in Malaysia—future scenarios

Augmented Reality (AR) marketing is a novel and creative way to market products and services. However, there are concerns about its marketing effectiveness as it is still immature to take over the place of traditional marketing method. Hence, this study was aimed to identify the issues and drivers o...

Full description

Saved in:
Bibliographic Details
Main Authors: Choon, Ching Ng, Ramasamy, Chandrashekar
Format: Article
Language:English
Published: MDPI 2018
Subjects:
Online Access:http://eprints.uthm.edu.my/5882/1/AJ%202018%20%28638%29.pdf
http://eprints.uthm.edu.my/5882/
http://dx.doi.org/10.3390/socsci7110224
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Augmented Reality (AR) marketing is a novel and creative way to market products and services. However, there are concerns about its marketing effectiveness as it is still immature to take over the place of traditional marketing method. Hence, this study was aimed to identify the issues and drivers of employing AR, in marketing, and to study the future trend of AR marketing in Malaysia. Foresight methodology tool, the Social, Technological, Environmental, Economic, Political, and Values (STEEPV) method was used in identifying the issues and drivers of employing AR in marketing. Furthermore, an impact–uncertainty analysis was used to identify the top two drivers of the subject. The top two drivers identified were the “need for interrelation between the virtual and the real word” and “technological knowledge generation” with the highest statistical mean vote for impact and uncertainty, respectively. The development of scenario analysis was constructed in correspondence with the top two drivers which gave insights into the four alternative possibilities in the time horizon of 5 to 10 years. The drivers must coexist in order to generate potential scenarios for the development and sustainability of AR marketing in Malaysia.