A comparative study of social media users’ perception on the Malaysia Airlines Flight MH370 incident in Mainland China and Malaysia
Abstract—The transformation of online consumer’s behavior is changing landscape of risk and crisis communications. How social media can be a beneficial tool for crisis management? How crisis managers respond to challenges posed by social media? These have become the focus on mobile communication...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
IJCH
2017
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| Subjects: | |
| Online Access: | http://eprints.usm.my/48529/1/091-LM0030.pdf http://eprints.usm.my/48529/ http://www.ijch.net/list-44-1.html |
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