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Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.

Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer...

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Bibliographic Details
Main Author: Abdul Wahid, Ahmad Zulhaimi
Format: Thesis
Language:English
Published: 2009
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf
http://eprints.usm.my/25488/
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id my.usm.eprints.25488
record_format eprints
spelling my.usm.eprints.25488 http://eprints.usm.my/25488/ Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. Abdul Wahid, Ahmad Zulhaimi HF5001-6182 Business Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant. 2009 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf Abdul Wahid, Ahmad Zulhaimi (2009) Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. Masters thesis, USM.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Abdul Wahid, Ahmad Zulhaimi
Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
description Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant.
format Thesis
author Abdul Wahid, Ahmad Zulhaimi
author_facet Abdul Wahid, Ahmad Zulhaimi
author_sort Abdul Wahid, Ahmad Zulhaimi
title Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_short Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_full Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_fullStr Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_full_unstemmed Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
title_sort customer loyalty and petrol station’ s convenience store patronage in penang: the influence of store image, corporate image and customer satisfaction.
publishDate 2009
url http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf
http://eprints.usm.my/25488/
_version_ 1643705862332612608
score 13.1944895

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