Examining the relationship between perceived organizational support, transfer of training and service quality in the malaysian public sector

• Main Author: A.R., Zumrah,
• Other Authors: Faculty of Leadership and Management
• Format: Article
• Language: en_US
• Published: Emerald Group Publishing Ltd. 2015
• Subjects: Malaysia; Perceived organizational support; Public sector; Service quality; Transfer of training
• Online Access: http://ddms.usim.edu.my/handle/123456789/8800

Purpose – This study aims to investigate the relationships among perceived organizational support (POS), transfer of training outcomes to the workplace and service quality in the context of public sector organizations in Malaysia. Design/methodology/approach – The data for this study have been colle...