Service quality attributes of group package tour guides in Malaysia.
Saved in:
Main Authors: | Lee, Shin Ying, Ab. Aziz, Yuhanis |
---|---|
Other Authors: | Ng, Siew Imm |
Format: | Book Section |
Published: |
McGraw Hill
2013
|
Online Access: | http://psasir.upm.edu.my/id/eprint/31126/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Muslim friendly tour packages: a guide book
by: Ramli, Noriah, et al.
Published: (2019) -
The influence of emotional labour strategies on customer satisfaction and word of mouth recommendations in group tours
by: Lee, Shin Ying, et al.
Published: (2014) -
Tour guide performance and servicescape relationship in tour guiding experience at the National Park, Malaysia
by: Tan, Sing Ee
Published: (2013) -
Tour guiding or tour misleading? Multifaceted approach in assessing the standards of cultural tour guiding in Bali Island
by: Chong, Daniel Ka Leong *, et al.
Published: (2021) -
A review on Islamic attributes and its implication to the Muslim tour packages setting
by: Suid, I. S., et al.
Published: (2014)