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The influence of perceived services quality and quality management practices in hospitals

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Main Authors: Hassan, Mazlan, Sidek, Shafie, Awang, Khairil Wahidin
Format: Book Section
Published: McGraw Hill 2013
Online Access:http://psasir.upm.edu.my/id/eprint/31112/
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spelling my.upm.eprints.311122014-11-05T01:44:31Z http://psasir.upm.edu.my/id/eprint/31112/ The influence of perceived services quality and quality management practices in hospitals Hassan, Mazlan Sidek, Shafie Awang, Khairil Wahidin McGraw Hill Hassan, Mazlan Wong, Foong Yee Mansor, Zuraina 2013 Book Section PeerReviewed Hassan, Mazlan and Sidek, Shafie and Awang, Khairil Wahidin (2013) The influence of perceived services quality and quality management practices in hospitals. In: Managing Business Dynamic & Change: A Collection of Readings. McGraw Hill, Shah Alam, Selangor. ISBN 9789675771927
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
author2 Hassan, Mazlan
author_facet Hassan, Mazlan
Hassan, Mazlan
Sidek, Shafie
Awang, Khairil Wahidin
format Book Section
author Hassan, Mazlan
Sidek, Shafie
Awang, Khairil Wahidin
spellingShingle Hassan, Mazlan
Sidek, Shafie
Awang, Khairil Wahidin
The influence of perceived services quality and quality management practices in hospitals
author_sort Hassan, Mazlan
title The influence of perceived services quality and quality management practices in hospitals
title_short The influence of perceived services quality and quality management practices in hospitals
title_full The influence of perceived services quality and quality management practices in hospitals
title_fullStr The influence of perceived services quality and quality management practices in hospitals
title_full_unstemmed The influence of perceived services quality and quality management practices in hospitals
title_sort influence of perceived services quality and quality management practices in hospitals
publisher McGraw Hill
publishDate 2013
url http://psasir.upm.edu.my/id/eprint/31112/
_version_ 1643830257096065024
score 13.214268

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