HRM practices, organizational citizenship behaviours, and perceived service quality in golf courses
Three hundred and twenty five employees of 68 golf courses in Malaysia participated in this study investigating the proposed model wherein selected HRM practices (Support at Work, Training, Reward System, Supervisory Assistance, and Performance Appraisal) were seen as influencing organizational citi...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Human Kinetics
2012
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/10431/1/00007082_69620.pdf http://eprints.um.edu.my/10431/ |
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