Changing the perception of the call center industry.

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Bibliographic Details
Main Authors: Alizadeh , Hossein Nezakati, Sedek, Rozita
Other Authors: Ishan, Zahira
Format: Book Section
Published: McGraw-Hill (Malaysia) 2012
Online Access:http://psasir.upm.edu.my/id/eprint/26167/
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id my.upm.eprints.26167
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spelling my.upm.eprints.261672013-11-14T03:42:45Z http://psasir.upm.edu.my/id/eprint/26167/ Changing the perception of the call center industry. Alizadeh , Hossein Nezakati Sedek, Rozita McGraw-Hill (Malaysia) Ishan, Zahira Mansor, Zuraina Wong, Foong Yee Ho, Jo Ann 2012 Book Section PeerReviewed Alizadeh , Hossein Nezakati and Sedek, Rozita (2012) Changing the perception of the call center industry. In: Business practices in Malaysia. McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120. ISBN 9789675771521
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
author2 Ishan, Zahira
author_facet Ishan, Zahira
Alizadeh , Hossein Nezakati
Sedek, Rozita
format Book Section
author Alizadeh , Hossein Nezakati
Sedek, Rozita
spellingShingle Alizadeh , Hossein Nezakati
Sedek, Rozita
Changing the perception of the call center industry.
author_sort Alizadeh , Hossein Nezakati
title Changing the perception of the call center industry.
title_short Changing the perception of the call center industry.
title_full Changing the perception of the call center industry.
title_fullStr Changing the perception of the call center industry.
title_full_unstemmed Changing the perception of the call center industry.
title_sort changing the perception of the call center industry.
publisher McGraw-Hill (Malaysia)
publishDate 2012
url http://psasir.upm.edu.my/id/eprint/26167/
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score 13.149126