A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction

The evolution of Chatbots today has been seen to be popular in various service sectors such as education, business, as well as banking. The assistance provided by the system has been able to ease the tasks that otherwise need to be done by human agents. This paper highlights the development of the v...

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Bibliographic Details
Main Authors: Johari N.M., Zaman H.B., Baharin H., Nohuddin P.N.E.
Other Authors: 57213588806
Format: Conference paper
Published: Springer Science and Business Media Deutschland GmbH 2025
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