A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction
The evolution of Chatbots today has been seen to be popular in various service sectors such as education, business, as well as banking. The assistance provided by the system has been able to ease the tasks that otherwise need to be done by human agents. This paper highlights the development of the v...
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Springer Science and Business Media Deutschland GmbH
2025
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