Green marketing mix factors which influence gen Y green purchase decision in Malaysia:
Changes in consumer green purchasing decision making and global goals for sustainable development are shaping the future of purchasing behaviour in relation to sustainable consumption. However, recent studies focused on green purchasing intentions which do not ensure a green purchasing decision (...
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Format: | text::Thesis |
Language: | English |
Published: |
2023
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Summary: | Changes in consumer green purchasing decision making and global goals for
sustainable development are shaping the future of purchasing behaviour in relation to
sustainable consumption. However, recent studies focused on green purchasing
intentions which do not ensure a green purchasing decision (GPD). As a consequence,
the current purchasing behaviour in Malaysia is still at a worrying level and has led to
the problem of insufficient green purchasing in Malaysia. Studies have highlighted the
necessity for organisations to incorporate strategies to build consumer trust and thereby
ensure an affirmative action in the form of a green purchasing decision rather than just
a green purchasing intention. In addressing this weakness, this study aimed to
investigate the factors that influence the Gen Y green purchasing decision in Malaysia
by extending the Theory of Planned Behaviour (TPB) using a green marketing mix
(GMM) strategy. The study also aimed to incorporate a new strategy by introducing
green corporate image (GCI) as a variable to identify if it mediates the relationship
between TPB (Attitude, Subjective Norm, and Perceived Behavioural Control), GMM
(Green Product, Green Price, Green Promotion and Green Place) and GPD. Finally, this
study aimed to identify a GMM and GCI measurement scale that is relevant to current
Gen Y consumers and business trends in Malaysia. The study was conducted in two
phases. Firstly, the researcher extracted the current theme in GMM, GCI and GPD from
past literature and conducted focus group discussions (FGD) to verify the item
measurements to confirm they were relevant to the current research context. The
researcher conducted the FGD by interviewing 5 focus groups. The items were
shortlisted based on their relevance and were consequently validated by experts from
relevant industrial and academic fields. A pilot study involving111 samples was
conducted to ensure the instrument was valid and reliable and free from biasness. The
second stage involved the actual data collection. The final questionnaire was distributed
to 554 Gen Y green consumers in Malaysia. The initial data was analyzed using IBM
SPSS Statistical software version 25.0 and the final analysis adopted the Structural
Equation Model (SEM) using the SMART PLS 3.0 statistical tool. The result of the
direct relationship indicated that only Attitude, Green Product and GCI significantly
influenced Gen Y GPD in Malaysia. The results also indicated that GCI mediated the
relationship between Subjective Norm, Green Product, Green Price, Green Place and
Gen Y GPD in Malaysia. This study introduced eight new items that were found
relevant to the study. The findings are very useful for marketers and manufacturers to
understand and redefine their green marketing mix strategies to meet global
sustainability goals. The specific points discussed in the discussion section are also
useful for organisations to implement strategies to induce green consumers to make
green purchases. Furthermore, this study will impact Goal 12 of the Sustainable
Development Goal (SDG) to focus on responsible consumption and production. This
study is also highly relevant to the Malaysian sustainability goal as stated in the 6th
Thrust of the 11th Malaysia Plan which aims to pursue green growth for sustainability
and resilience by adopting sustainable consumption and production concepts to create
green markets in Malaysia. |
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