The impact of relational value towards customer brand relationship stickiness in the context of Malaysia Public higher education service

This study attempts to investigate the effects of customer value specifically the relational value towards customer brand relationship stickiness in Malaysian public higher education service. Investigating relational value is crucial because it has transpired as one of the basic operant resources of...

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Main Authors: Hashim, Sharizal, Yassin. M, Norjaya
格式: E-Article
语言:English
出版: Universiti Malaysia Sarawak (UNIMAS) 2017
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在线阅读:http://ir.unimas.my/id/eprint/19027/1/Vol18-no2-paper8%20%28abstrak%29.pdf
http://ir.unimas.my/id/eprint/19027/
http://www.ijbs.unimas.my/index.php
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