Factors influencing quality performance of customer service : a case study

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Bibliographic Details
Main Author: Lim, Chez Yeen.
Format: Final Year Project Report
Language:English
Published: Universiti Malaysia Sarawak (UNIMAS) 2003
Subjects:
Online Access:http://ir.unimas.my/id/eprint/18512/3/Lim%20Chez%20Yeen.pdf
http://ir.unimas.my/id/eprint/18512/
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