Factors influencing employee service quality in a local municipal council in Malaysia
This paper aims to analyse the relationship between job satisfaction, transfer of training, perceived organizational support and service quality. Focusing on the factors that influence service quality of employees, the research was set in the context of Malaysian local municipal council. The respond...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Published: |
Human Resource Management Academic Research Society
2018
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/86877/ http://dx.doi.org/10.6007/IJARBSS/v8-i7/4411 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|