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Consumer Rights & Customer Loyalty of Online Food Delivery Services Among Consumers in Sarawak

Online Food Delivery Services (OFDS) is gaining popularity as one e-commerce platform. This paper aims to empirically evaluate consumers' awareness of their rights using OFDS services, determine whether their experience exercising consumer rights when using OFDS, and examine whether their exper...

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Bibliographic Details
Main Authors: Fadilah, Siali, Mahani Mohammad, Abdu Shakur, Muhammad Hafiz, Mohd Shukri
Format: Article
Language:English
Published: International Journal of Business and Society 2024
Subjects:
HF Commerce
Online Access:http://ir.unimas.my/id/eprint/46725/1/Full%20Article%20-%20Consumer%20Rights%20%26%20Customer%20Loyalty.pdf
http://ir.unimas.my/id/eprint/46725/
https://publisher.unimas.my/ojs/index.php/IJBS/article/view/8195
https://doi.org/10.33736/ijbs.8195.2024
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Internet

http://ir.unimas.my/id/eprint/46725/1/Full%20Article%20-%20Consumer%20Rights%20%26%20Customer%20Loyalty.pdf
http://ir.unimas.my/id/eprint/46725/
https://publisher.unimas.my/ojs/index.php/IJBS/article/view/8195
https://doi.org/10.33736/ijbs.8195.2024

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