A conceptual Kano and Quality Function Deployment (QFD) framework for healthcare service

The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia.

Saved in:
Bibliographic Details
Main Authors: Norshahrizan, Nordin, Razli, Che Razak
Other Authors: norshahrizan@unimap.edu.my
Format: Working Paper
Language:English
Published: Universiti Malaysia Perlis (UniMAP) 2011
Subjects:
Online Access:http://dspace.unimap.edu.my/xmlui/handle/123456789/11548
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items