Brand image benefits and halal destination loyalty: Are they truly linked?

The HALAL tourism is flourishing in its own right as an industry, where Malaysia is the world's leading Halal industry with Halal tourism destination making a significant contribution to overall economic growth. However, to secure this reputable image Malaysia has to build a strong brand image...

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Bibliographic Details
Main Authors: Suddin Lada, Haneffa Muchlis Gazali, Mohd Nasir Samsulbahri, Rahida Abd. Rahman, Mohamad Isa Abdul Jalil, Tamrin Amboala
Format: Article
Language:English
English
Published: AnKa Publisher 2020
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/34127/1/Brand%20image%20benefits%20and%20halal%20destination%20loyalty%2C%20Are%20they%20truly%20linked.ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/34127/2/Brand%20image%20benefits%20and%20halal%20destination%20loyalty%2C%20Are%20they%20truly%20linked.pdf
https://eprints.ums.edu.my/id/eprint/34127/
https://www.neuroquantology.com/data-cms/articles/20220525032035pmNQ22303.pdf
https://doi.org/10.14704/nq.2022.20.1.NQ22303
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Summary:The HALAL tourism is flourishing in its own right as an industry, where Malaysia is the world's leading Halal industry with Halal tourism destination making a significant contribution to overall economic growth. However, to secure this reputable image Malaysia has to build a strong brand image groundwork for future sustainability. By obtaining a combination of brand image benefits and destination loyalty model, this study, therefore, aims to examine whether there is a significant relationship between brand image benefits (i.e. symbolic, functional, social, and experiential benefits) and destination loyalty among tourists visiting Malaysia as a brand of Halal tourism destination. A self-administered questionnaire was used to gather information from 300 selected respondents and analyzed it using Smart PLS. Results revealed that symbolic, functional, and experiential benefits have a significant relationship with destination loyalty among tourists visiting Malaysia. The theoretical and practical implications of the results are discussed and the future improvement of the research is suggested.