Customer satisfaction towards service quality at the government Hospital

This work presents the results of study completed in the customer satisfaction towards service quality at the government hospital at the Hospital Raja Perempuan Zainab 2. The objective of this study is to assess customer expectation and perception towards service quality at the government hospital i...

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Bibliographic Details
Main Author: Zulaikha Zulkifli
Format: Undergraduate Final Project Report
Published: 2012
Online Access:http://discol.umk.edu.my/id/eprint/5491/
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