The mediation effects of finance on the relationship between service quality and performance of hospital facilities management services

• Main Authors: Amos, Daniel, Au-Yong, Cheong Peng, Musa, Zairul Nisham
• Format: Article
• Published: Emerald 2022
• Subjects: RA Public aspects of medicine
• Online Access: http://eprints.um.edu.my/43216/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-85112119188&doi=10.1108%2fF-12-2020-0130&partnerID=40&md5=0125499ebbc8667d4bbf3dec0d8a82cb

Purpose: With rising health-care costs and the financial constraints in most developing countries, prioritization of needs have become an issue of strategic importance in public hospitals. As a result, there is the intense competition of scare resources between core health care and non-core faciliti...